Not sure if this is actually Tech??

Your dealer is full of sh*t.

I have personally adjusted 4 hoods that the guys said dealer wasn't able to fix, and its fairly simple:

Loosen the front latches from the frame;
Loosen the hood brackets (where the hood holds to the frame, 2 bolts on each side);

Play around with the hood closed until it falls into place with no stress on the brackets, and tighten the brackets. Unlatch the hood and check if it unlatches correctly. Open the hood, and latch it again making sure its easy to latch.

Tighten the front latches on the frame. Recheck latching and readjust front brackets if necessary.

Once the hood is adjusted, then adjust the bumper if it looks a bit sideways or off.

Quote from Dave@DDMWorks

That is a pretty good list, but one thing that is not on that list that we have seen now on almost every Slingshot that has come in to us lately is the hood actually hitting the latch bracket preventing the hood from closing. The problem can actually get worse when you strengthen the bracket by installing our braces or the Alpha/Full Blown replacement brackets. With the bracket stiffened, it can not flex on the end where the hood hits the bracket, preventing the latch mechanism from closing completely. Also, the more that the hood brackets are adjusted up, the worse it gets also. I have not seen anyone post up about this yet, but between trimming the plastic on the hood and adjusting the actual cable going to the latches, we can get the hoods to close very solid. Opening the hoods can be a pain still though since the hoods are so flimsy that they will sometimes flex and bind up and you have to lift the corners sometimes. We are working on the perfect thing to fix that also and if we come up with something will post up about it. We did get some pictures when lrobbi was here and have another Slingshot here that we are taking some pictures with also to do a little writeup, hopefully it will help.
Still a good idea to go around and check that they are all down.

In this picture you can see the place where the hood has been hitting for awhile since it has knocked off the white powdercoat -

Then when you look at the hood, there is evidence that the hood is hitting the bracket on the rounded corner -

So what we have been doing is trimming some of the plastic on the bottom of the hood at the place where it is making contact with the brackets and it makes a big difference in how the hood closes.

Hope that helps,
Dave

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Thanks Dave ... I appreciate those hood bracket supports - they have helped my situation of this darn hood closing come to an end. Thanks again. Have to call you SOON ... Upgrades coming soon

the hood trimming is an old thing and like @Orangeman said got lost over on the DS sometime back.
Beside the trimming I also agree with @Dave@DDMWorks regarding the hood itself. It's not as rigid as one would think and a lot of the issue is there. My new SS closes a hell of alot better then my first one. I'm looking into some type of hood brace to see if just stiffing up the sub-structure can help with the latching.
@BONES I also cal BS from your dealer. I use the same mounting points up front for my top. It's a lot lighter but regardless those points are at one of the most rigid points in the SS frame. If it is not covered by Polaris under warranty than neither is there new Sling Shade top.