Display MoreOk here is an update on the switchbacks. I called TricLED this morning and got connected right away to their tech dept. How cool is that!? A real person that cares and listens!
As of now everything is on hold for me. The good people at TricLED are sending me a new module TODAY( actually two)! I've had my switchbacks for right about a year and they are covering them over and above what I would have expected. The reason for sending two is that the new updated version has a plug and play and the old version is hardwired as I understand it. They want me to have an option no matter what model I have.
The tech dept. said that they did hear of this happening once prior about a year ago but could not replicate the issue with the SS's at their shop. Ya know what - sometimes electronics go bad and for no reason or circumstance - they just do.
My left side works flawlessly - it is just the right side so hopefully this is the cure. No matter what I will post again on this with the results.
In closing - a big thank you to TricLED for treating me in their business like I like to treat my clients in mine. No matter what the outcome to the lights, I couldn’t be happier with the service.
This is great! Now, all others that are having problems may want to contact the same guy SoCal talked to.