Ok so to preface the experience...I didn't purchase my Madstad through a vendor. Should have but the deal I got was so good it was impossible to pass up. With that being said. During shipping the driver side acrylic broke. I used a resin to fix it and it's functioning correctly with no issues. I contacted Madstad to just order a new piece to replace the driver side. Blair spent 40+ minutes on the business phone, as well as had me send him pictures from my phone to his personal cell phone to help get the color correct. It was a little tough to figure out the tint level I had through pictures, and since the original owner was not sure which one it was, Blair is sending me some samples so I can compare the tints to make sure I get the correct replacement. To go this far above and beyond for someone that did not purchase the product through them is amazing in my mind.
Madstad customer support is amazing!
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They are good! I bought one of the first adjustable screens from them and the acrylic had some minor distortions (unfortunately right in the driver view). I called and they immediately sent a new one to me and I didn't even have to ship the old one back.