It's ultimately going to come down to what time CBM receives the PCM and what their work load is for the day. You have to remember we are in the prime start to race season which mean all automotive companies are extremely busy. While CBM is really good at getting things turned around you should always plan for 1-3 business days. So far I think the longest anyone has had to wait was 2 business days and it was because the sender had no order info, no note, and no return address. They just sent a random PCM in a box.
In my experience, most high volume companies would just put it to the side until someone called looking for their PCM since the sender didn't care to give any info at all. But Chris called me, we narrowed it down, I contacted the customer I thought it was and got the info and Chris got it out the next day.
You also have to take into consideration that the vast majority of companies out there are not like ZZP and ONLY work traditional hours of 9-5 Mon-Fri. So once it hits Friday at 5pm you won't typically hear from most companies until sometime on Monday or Tuesday. Sadly that is just industry standard. I'm not saying that CBM has never gotten a PCM turned around same day, a lot of times they do, but it just should not be an expectation.
) Mr._Slingshot that are planning on purchasing the tune but I am not sure any of them are on here. I try to answer on here as quickly as possible to keep myself in good standings with the masses.
