Posts by N2Orbit

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Quote from EricRedSL

    You can bitch all you want but it's not going to be resolved on this forum. Time to move on, lesson learned.

    The point of this is to help others in their decision. I don’t get anything out of this other then added stress and anger. I’m tired of dealing with it and zoom can say and promise he would do this and that but it never happened.


    I just wanted you all to understand that Not all vendors treat their customers the same. I wanted to burn my slingshot to the ground I was so pissed off and tired of messing with it. Dave, Ivy, and Angie made me feel like family the way I was treated and taken care of. So yes my issue will finally be resolved, DDMWorks will give me a finished product I’m happy to show off and finally enjoy. And yea it’s going to suck having to shell out all that money again but I don’t feel like I’m being taken to the cleaners with them.

    Here is an example.. I wanted new brakes and told Dave I was interested in the his big brake kit. With my current goals and me not really going to the track he told me I really didn’t need them, this saved me a few grand and I would have spent it if he told me to get them. That right there is a honest person , something other people should take a lesson from.

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Well 30 days would have long been over with if that was the case. I went to DDM because I was told to put a heavier weight oil in to quiet my noise and start swapping parts. The same thing the other guy with ZZP issues was saying, I guess they are trying to run out the clock.


    And here we are again even with photos and video zzp still hasn’t admitted there was an issue. I know for a fact my slingshot jumped timing due to the timing tensioner bolt not being torqued down... Still no response on it.


    And even I have a warranty on my furniture but it’s how you handle situations when they come up that count. Dave has gone out of his way to fix another shops issues and get me going. Yes there is still an issue but it’s not because of him and this is why everything zzp is coming off my sling and if anyone ever ask me what I think of ZZP I can tell them without a doubt “ you guys SUCK.

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Quote from zooomer

    You don't. In fact most companies will just blame the user to avoid warranty claims. I know, it happened to me 4 times and it's why I started ZZP. Tired of people not taking accountability when I said "tell me what to do" I followed instructions and got screwed. It really comes down to trust. Customer can say 'how do I know you won't screw me' and company can say the same of customer. So reputation is what it's about. There are situations where a customer is just going to be mad. DDM's BBB page has those customers, so does ZZP. It happens. Over time patterns develop. 95% of tuning and parts shop fail. There's a lot of reasons but there's a reason ZZP is #1 in our respective markets. It's not from screwing customers. There's a reason we have high customer retention. It's not from having a majority of bad experiences. Can something bad happen? Sure.

    To the OP shipping a motor back. The information I got led me to believe the situation was getting out of hand. I was hearing about bolts falling out of the engine, the tune being bad, the timing chain being wrong, the piston rings being wrong. What happens in these markets is that when one thing goes bad, sometimes everything is wrong (in the customer's mind). Then you get another shop chiming in. I've been here. I know how to handle it and how not to handle it. You can't half step because the customer and his new trusted sources are going to pick apart everything and create false problems. Trust me. I have 20+ years, I know how this goes. This is why we told the customer we wanted his entire vehicle. It was the only way to give him what he truly wanted which was a successful high HP build w/o problems and a full warranty.

    We had a Cobalt we sold a forged motor to in CA. His master tech installer with 1000 years experience put it in. The motor went bad pretty quick. Bad ring, burning oil. Customer was furious. Swearing about our POS engine. 100% positive our motor was shit. We talked him into shipping that entire car to MI. We got it and realized he had purchased a catch can and installed it wrong. They were pressurizing the crank case with 25psi which wiped out the motor. Happy to find the problem, shitty to tell the customer it's his fault. We work to ease the bill but it's an example that happens often. There's no way we could have known that. Customer was 100% sure it was our fault. Again, trust comes into play. Had that customer sent us back the engine (more common route) we'd have replaced or fixed it, sent out another and he'd have had the same problems and be on the forums spamming about how horrible ZZP is. We are in this for the long haul and because we love the sport. Our team knows how to handle issues. They don't need special permissions or meetings to make situations right. We handle every situations and customer the same. Whether they swear and spam the forums or kiss our ass. Our policies don't change. When it's our fault, we try and make it right. When a customer is making a mistake like taking our build to another shop, we tell them as I did here. This will not go well for you, send us the sling. In this case the OP spent more at DDM than the cost of shipping the slingshot to us and still doesn't have a successful build. He's posting how his money is all down the drain. Well that's not because I gave him bad advice, it's because he didn't take the advice I gave. When you say 'no I'm not listening I'm going my own way' you are also saying 'i take responsibility for what happens from here'.

    “You told me”? We have never talked until I put you on blast on Facebook and you even at one point said “ if you would have purchased a build from us we would stand by it” remember this? Because this is where I had to explain to you what a long block was. Then stated since DDM touched it , it’s no longer a ZZP motor.


    And yes this thing had all kinds of issues.


    The timing chain tensioner bolt backed off and made me skip timing . Why is it so bad to go to a shop to get this fixed?


    Again DDMWORKS never touched the bottom end and Dave already stated some of the issues. What’s your deal man you can’t accept the fact that I went to another respectful shop that knows slingshots and had some work done and they saw issues with the motor.


    You’re so defensive you won’t even admit you had the parts runner build my motor that day.

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Quote from OrangeSlingFL

    This is the only problem I see on this issue of returning the item to the company for “check up”. How can a person really know that company won’t cover their mistakes and blame the issue entirely on the owner? How can the consumer be sure that the company will have honor and stand truly by their findings? Unless you had a second or even third opinion on what really caused the issues I dont think the main company that manufactured and built the motor can be trusted by itself. Goes for any company in any similar scenario.

    This is what I am scared of. With the way I have been treated and how things were handled the only way I would possibly send it back to them would be if my mechanic or a 3rd party was there during break down.


    I want to make something very clear. I have written off ZZP im not expecting them to step up and fix anything or help pay for the extra expense, they have had over 100 days to do this. I am posting this so others know.


    I was never told to ship them my motor and I was damn sure never told I might see any of my money back. I was told if I want them to fix it plan on spending 7-900 each way and that was the only discussion about it. I look at it with how shitty this motor was put together and inspected before leaving. Would you be willing to spend that much to send it off to a company with the condition your motor was sent?


    All in I am guess I have a total of around $17,000 with all the parts from ZZP, labor, and what I spent to get it driveable and I still have to look at the bottom end.


    Zoom has tried to put the blame on everyone but his company. He has never commented on how a motor left his facility like this. He wants to talk about how big he is now and compare the size of his shop to others. In my experience sometimes when a company grows to fast lots of mistakes are made. What about why your clutch sucks so bad? The issues with the rear section exhaust, or why you keep supplying the front exhaust with your turbo kit when you know there is a defect with the welds blowing out.


    He can say all he wants but know this is all after the fact. He never once called me to say sorry for my misfortune or talk to me he had Kyle tell me he wasn't doing anything unless I sent him my Slingshot at my cost.

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Quote from zooomer

    If he sent the slingshot entirely to us, there would be no refund of shipping. We would be eating all of the labor, parts and tuning, including a new full coverage warranty. .

    I don't recall specifics of all the detail but if someone buy a motor from us, we do not pay any shipping when said motor goes back or has problems after use. That's why I said egregious. If you buy a motor, install it, it doesn't work we're going to do a lot more than if you buy one and after using it, you start having problems. It's just different situations.

    So April 2nd the motor was installed and then we started on all my audio and on April 11th I contacted Kyle that I was having issues


    I was also never given the option to send just my motor.

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Okay so I am back in front of a computer. Zoom stop trying to make yourself look better.


    Facts: Today September 8th 2020 is the first time it has ever been mentioned that if anything was wrong with the motor that I could be reimbursed for any money!


    If I was told this I would have shipped it to them. I was confident that something was wrong, I mean you guys remember all the bots falling out for starters right? This would have saved me thousands. What I was told was "pay to ship it there and back and they would fix it"


    The reason he is saying this is because he was trying to put the blame on DDMWORKS for all the issues on Facebook and now that they touched "it is no longer a ZZP motor"


    There were multiple issues with the motor and we have not got all into the motor yet. I don't see why its so hard for ZZP to see that DDMWORKS fixed some issues I had that let me enjoy SSITS and say hey "we want a happy customer DDMWORKS knows these motors lets help cover SOME of the cost of getting this guy back on the road." I mean you just said you would cover the cost of fixing it there and shipping it back and forth and possibly the engine removal and install. would it not make the most sense and save everyone money?

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Quote from Edward Neal

    okay - if sending the moter back has never been talked about in 159 days then why in you first post in this thread in the 9th paragraph why do you say this?


    "So why didn’t I let ZZP fix their mistakes? Well I was told I would have to send it to them at my cost both ways I'm in NC so it would have been expensive."


    ?????????? - - doesn't help your credibility does it?

    Ship the motor back I was told to send the whole sling. And I was never told I would receive any money for shipping I was told “ well you’re going to spend it with DDMWorks”

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    😂 It’s been 159 days since this motor was installed and today is the first day Zoom said anything about sending the motor back to them. 159 days! And I was never told id get any money back for shipping even if you were at fault. Zoom use your words carefully because I have that whole conversation. If you stated I send you my sling and if it’s messed up we will fix it and cover the cost WE WOULD NOT BE HERE TODAY!

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Quote from Edward Neal

    I didnt say I was cool with it. I would be very upset, but that still doesn't change things


    Seriously, if you sold thousand dollar items and someone called you and told you they got a bad one would you just send out a replacement without getting back the first one???

    I build custom high end furniture and cabinets. I’m sending out a set of $12,000 book cases to NY as soon as the quarantine is lifted. If there is a issue I will find a local shop for me that can look at it and fix it for me. This isn’t rocket science the motor needed to be retimed so going to a shop that can do it shouldn’t be questioned.

  • ZZP is the worst! Everyone needs to read this before spending any money with them.

    Quote from Edward Neal

    It does seem very reasonable to me that if you want the manufacture of a product to repair or replace it because you think it is defective that they would want you to ship back the bad item.


    really what other reasonable option is there? should they just take my word its bad? or send out a crew to inspect it at my location?


    other than a few very inexpensive items every thing I have ever needed to get replaced or repaired that I ordered and found to be defective I was required to return the bad item before they would replace it

    So your cool with paying someone to pull the motor then crate it up and ship it out and then pay to ship it back. I would guess at a cost of at least $1,500 to get a product that has no excuse to leave the shop the way it did.


    Take my word it’s bad? I’ll replay to zoom when I’m in front of a computer and not my phone. I took it to a professional shop to look at what was wrong with the motor When you have stuff randomly fall off and you have parts missing that’s an issue.

    I didn’t think it was defective it was and still is.


    I’m not trying to be rude but let’s just say the loose bolts were my only issue and it skipped timing. You’re telling me you would pay to pull it out and ship it back when you could take it to a shop and have it done for a few hundred???? Wouldn’t you want a local shop to go over it. If you got the motor in this condition would you really trust it going back and being fixed? Hell there was a every time I took it out it made me sick and I wondered what was going to fall off next.


    zoom is going to come back and say but your Bill was $1,700. Yea I know that’s because I asked for GM timing components to be put in and like I said I only asked what he could do for me I never asked him to pay the whole bill. He Covered $0 and it needed a new timing chain apparently.