I have been doing business with an local upscale audio shop for 21 years. They have the reputation for charging a premium price but also do premium work. The owner designed a custom audio system and a basic perimeter security system. The system is all JL Audio products:
JL Audio MediaMaster screen/head unit.
2 pairs of JL's highest end component sets
2 amps
1 10" woofer custom built for the passenger storage.
Basic motorcycle perimeter security system
I have become extremely frustrated because today made 4.5 weeks since I dropped it off. The owner has came up with every excuse in the book and missed the last 3 deadlines he set. The excuses all center around the shop taking too many jobs and him having problems with his techs. With the basic nature of this system, I would expect a week max. I finally told him this evening that I will be there Wed. morning and the sling will be ready. No excuses will be accepted nor tolerated. I'm extremely easy going but this has pushed my calm demeanor.
So, am I justified or should I be more patient?