Hello Studiopeg -
Wanted to start by saying that we appreciate the continued support you have given us and apologize for any inconvenience. Will has brought this to my attention. We usually do not accept custom seats / seat covers back due to the nature of them being so custom, but I do see you did not get the diamond stitch you did indeed order. We will go ahead and take these back from you no problem, and issue a full refund or change them out for new seat covers if you wish.
There are a few things I'd like to clear up as there are a few misconceptions that are in this thread. I just don't want future customers to get confused when ordering the Status / PRP custom covers & seats down the road. We try to make the builder as accurate as possible, however, all monitors show color a bit differently so it's always best to either call for suggestions, or get samples. I have attached the seat builder with the options you chose (minus the diamond stitch) to show a comparison of the picture attached. I have also attached the 3 swatches that have been mentioned in this thread to hopefully help customers in the future. Hope this clears some confusion, and if you have any questions, please feel free to reach out. Please let Will know how you would like to proceed and we will get you squared away.