New seat recall

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    • Hello William,
      Thank you for contacting Polaris! Unfortunately, the safety recalls do need to be performed at an authorized dealership and I do apologize.

      I apologize that Mid-Valley Tractor Company has stopped selling these machines and I hope this is helpful information.
      I hope this message finds you well!
      Please let me know if you have any other questions or if there is anything else I can do to assist. I can be reached at 1-800-765-2747 or by replying directly to this email. You may receive a brief survey at this email address inquiring about my service levels with regards to your concerns. If you wouldn’t mind completing it, I would very much appreciate your feedback.
      Respectfully,
      Zach
    • wjfyfe wrote:

      Hello William,
      Thank you for contacting Polaris! Unfortunately, the safety recalls do need to be performed at an authorized dealership and I do apologize.

      I apologize that Mid-Valley Tractor Company has stopped selling these machines and I hope this is helpful information.
      I hope this message finds you well!
      Please let me know if you have any other questions or if there is anything else I can do to assist. I can be reached at 1-800-765-2747 or by replying directly to this email. You may receive a brief survey at this email address inquiring about my service levels with regards to your concerns. If you wouldn’t mind completing it, I would very much appreciate your feedback.
      Respectfully,
      Zach
      maybe ask your servicing dealer to send you the service bulletins - I believe that is the "training" document that Polaris provides them so they may perform the recall work .... just a thought
    • wjfyfe wrote:

      wjfyfe wrote:

      OK, I just contacted the other dealers within 230 miles, (our closest), and they each confirmed that the process will be to bring your SlingShot in to be inspected and if the brackets are found to be faulty they will order the parts for replacement to be installed on a future date. So, one day to take our SlingShot in to be inspected, come home, if new parts are required wait however long for them to be shipped, another day ride back up to have it repaired, so nine hundred and some miles total! Sure wish our original dealer had not quit the SlingShot X(

      Bill
      I just sent a message to Polaris to see if they will provide instructions to do the inspections just until we can get it into a dealer.............
      Bill
      They won't provide anyone that information for legal issues. Let's say yours needs to be replaced and they send you the inspection pictures. You inspect yours and miss the area of concern and decide it's not worth going to the dealer do do the same inspection you just did. Then (God forbid this doesn't happen) you get into an accident and have an issue with a broken weld or seat frame. Your lawyer waves to the jury that document that Polaris sent you and your inspection revealed no problems. You would probably end up having a pretty big chunk of Polaris stock when the case ends
      If your carpet has to match the drapes,
      shouldn't your trailer match your Slingshot?
    • Well, not really, until Polaris actually signs off on the inspection then, legally, it was never done...............

      Actually, it would be better for Polaris to do exactly as you described, for there will be those folks that will never take their SlingShot back to the dealer, but they very well may do the inspection themselves, (and then take it back to the dealer to get it repaired for free!)

      It really does not matter if we get it from Polaris or not, for within a week, or two, or less, we'll all know where to inspect after somebody gets it done and posts it here?

      Bill

      The post was edited 1 time, last by wjfyfe ().

    • Just got back from dealer a while ago. They haven’t gotten anything on paper showing where to inspect. They got a training video. You have to use a small mirror to check. It is around the release to flip the seat forward. Polaris says if there is ANY weld there than no problem. Apparently quality or size of the weld doesn’t matter. Just a weld. I will try to get a pic of where to check as soon as I can find my small mirror. Always hard to find a tool you have never used.
      :SLRSS:
    • dangerdarrell wrote:

      here are pics of both our seat welds. Unless the tech was told wrong, this is the weld to check. BTW, used a mirror so just look at the track in front of the handle. Really hard to see with a big mirror ;(

      Thank you sir
    • KayTwo wrote:

      MiM wrote:

      That's why a good mod is to replace the stock seats and brackets with aftermarket ones... millionaire-squared
      Unless I'm misunderstanding, the recall is at the weld, so wouldn't any aftermarket brackets still be dependent on the welds at the frame?
      No the issue is at the frame(I would call it bracket but w/e) that attaches the seat to the slingshot frame.

      So those with aftermarket seats/planted brackets have no problem, however those of you with PRP seats need to go in since those use the stock bracket(or frame as polaris calls it).
      Proud owner of an Ultra Super Duper Faster than Light Red.
    • wjfyfe wrote:

      It really does not matter if we get it from Polaris or not, for within a week, or two, or less, we'll all know where to inspect after somebody gets it done and posts it here?

      Bill
      See!! :D

      It appears to be the brackets used to attach the outer seat belt to the frame, if so, no hurry now getting it inspected by a dealer, we'll just get it done if we ever get near one............ :|

      Thanks dangerdarrell,

      Bill

      The post was edited 2 times, last by wjfyfe ().

    • well I had grommets when they announced the grommet recall and from what I can see I have some nice looking welds on both sides of both seat frames so this is going to get done when / if I get around to it. Until then I am not going to worry about it

      oops! - - had to edit and add this - I will get the stupid brake failure light/sensor thing fixed at the same time
      Cage Free - 2016 Pearl Red SL
      JRI GT coil overs, DDMWorks short shifter
      Twist Dynamics CF shift knob & Solid Sway Bar

      The post was edited 1 time, last by edwardaneal ().

    • Thanks for all the info and heads up. Not to say it was related at all but a few days after I got my sling last spring I was really getting on it and getting used to it when I punched it and the seat slid all the way back. Now I'm what I see as average height but when it slid all they way back I could no longer reach the pedals and quickly went in to oh sh*t mode. Got it in neutral and the seat slid back into position to reach the pedals and check my pants to make sure I didn't piss myself. It never happened again and I just credited it to me maybe not fully engaging the adjuatment bar but you never know. Mine is on the list regardless so I guess it'll be looked at either way and hopefully all checks out good.
    • TheWickedReaper wrote:

      Thanks for all the info and heads up. Not to say it was related at all but a few days after I got my sling last spring I was really getting on it and getting used to it when I punched it and the seat slid all the way back. Now I'm what I see as average height but when it slid all they way back I could no longer reach the pedals and quickly went in to oh sh*t mode. Got it in neutral and the seat slid back into position to reach the pedals and check my pants to make sure I didn't piss myself. It never happened again and I just credited it to me maybe not fully engaging the adjuatment bar but you never know. Mine is on the list regardless so I guess it'll be looked at either way and hopefully all checks out good.
      My wife's driver seat does that occasionally. She doesn't like that. ^^ I asked my tech about it today and it seems that is not related to the weld issue. Guess you just have to make certain it is latched all the way. Mine has never done it. Of course I have it all the way back so that could be why. :D
      :SLRSS:
    • dangerdarrell wrote:

      TheWickedReaper wrote:

      Thanks for all the info and heads up. Not to say it was related at all but a few days after I got my sling last spring I was really getting on it and getting used to it when I punched it and the seat slid all the way back. Now I'm what I see as average height but when it slid all they way back I could no longer reach the pedals and quickly went in to oh sh*t mode. Got it in neutral and the seat slid back into position to reach the pedals and check my pants to make sure I didn't piss myself. It never happened again and I just credited it to me maybe not fully engaging the adjuatment bar but you never know. Mine is on the list regardless so I guess it'll be looked at either way and hopefully all checks out good.
      My wife's driver seat does that occasionally. She doesn't like that. ^^ I asked my tech about it today and it seems that is not related to the weld issue. Guess you just have to make certain it is latched all the way. Mine has never done it. Of course I have it all the way back so that could be why. :D
      Darrell when your seat slides back while your driving --- polish the rear wheel while your close by....
      Ej Ford
      Supporting
      Pediatric Brain Tumor Foundation

      RideforKids.org
    • KayTwo wrote:

      MiM wrote:

      That's why a good mod is to replace the stock seats and brackets with aftermarket ones... millionaire-squared
      Unless I'm misunderstanding, the recall is at the weld, so wouldn't any aftermarket brackets still be dependent on the welds at the frame?

      See below...

      Neosolidus wrote:

      KayTwo wrote:

      Unless I'm misunderstanding, the recall is at the weld, so wouldn't any aftermarket brackets still be dependent on the welds at the frame?
      No the issue is at the frame(I would call it bracket but w/e) that attaches the seat to the slingshot frame.
      So those with aftermarket seats/planted brackets have no problem, however those of you with PRP seats need to go in since those use the stock bracket(or frame as polaris calls it).


      Because if it was the actual frame of the SS... Then that's a big recall! Almost catastrophic... 8|

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